In fisheries management, the easy decisions are often the wrong ones.
在渔业管理中,简单的决定往往是错误的。
超越顾客的期望。如果你这样做,他们会一次又一次地回来。给他们想要的——再多一点。
I think the most important thing is to be honest and truthful with what you say and what you do.
战略的本质是选择不做什么。
真相不止一个,每个人都有自己的真相。
The pleasure isn’t in owning the person. The pleasure is this. Having another contender in the room with you.