Customer satisfaction is worthless. Customer loyalty is priceless.
客户满意度毫无价值，客户忠诚度才是无价的。
你要为你做的每一件血腥的事和你没有做的每一件事付出代价。你不能选择不付出代价。你要选择你要服用哪种毒药。仅此而已。
过去总是紧张的，而未来是完美的。
建筑必须是生命的容器。
个人的永远是政治的，对女性尤其如此。
The more you try to be happy, the more unhappy you become.
Never underestimate the power of a team that trusts each other.
The power of mathematics comes from its ability to abstract and generalize, turning specific problems into universal truths.
If you're not adapting, you're falling behind.
艺术洗去灵魂中日常生活的尘埃。