Customer satisfaction is worthless. Customer loyalty is priceless.
客户满意度毫无价值，客户忠诚度才是无价的。
未来属于那些能够平衡经济增长与环境保护的人。
The first step in the art of cutting metals is to find a man who has the necessary skill and experience.
Great things in business are never done by one person. They're done by a team of people.
The science of government it is my duty to study, more than all other sciences; the arts of legislation and administration and negotiation ought to take the place of, indeed exclude, in a manner, all other arts.