We need to be obsessed with our customers' unmet, unarticulated needs.
我们需要痴迷于客户未满足、未表达的需求。
每个故事都有两面——表面上的和隐藏在下面的。
Integrity is the foundation of lasting success.
领导力不是掌控,而是照顾那些你负责的人。
意识不是一种事物,而是一种适应性反应的动态流动。
Every man is a moon and has a dark side which he never shows to anybody.