品牌是由客户的体验定义的,而不是由公司的营销定义的。
A brand is defined by the customer's experience, not by the company's marketing.
最好的商业战略是那些将盈利能力与积极社会影响结合起来的战略。
The best leaders are those most interested in surrounding themselves with assistants and associates smarter than they are.