如果你不倾听客户的声音，你就已经落后了。
If you're not listening to your customers, you're already falling behind.
领导力不是掌控，而是照顾你负责的人。
伤口是光进入你内心的地方。
The past is a shadow that follows us into the future.
Experience is simply the name we give our mistakes.
I used to walk down the street like I was a star... I want people to walk around delusional about how great they can be - and then to fight so hard for it every day that the lie becomes the truth.