If you're not listening to your customers, you're already falling behind.
如果你不倾听客户的声音，你就已经落后了。
关于自由市场最重要的一个核心事实是，除非双方都受益，否则不会发生交换。
"The only way to get rid of a temptation is to yield to it."
I don’t want to be remembered just as a tennis player. I want to be remembered as a good person.
Sometimes the thing you're most afraid of is the thing that will set you free.
I'm a lover not a fighter.