2003年：贝索斯致股东信《寄希望于通过为客户提供最大的价值，从而创造更长远的利润》

The number one organ of ridicule, nowadays, is the newspaper. If you open the newspaper any day of the week, it's full of people who've messed up their lives. They've slept with the wrong person, taken the wrong substance, passed the wrong piece of legislation -- whatever it is, and then are fit for ridicule. In other words, they have failed. And they are described as "losers." Now, is there any alternative to this? I think the Western tradition shows us one glorious alternative, which is tragedy.

领导力在于因为你的存在而使他人变得更好，并确保这种影响在你离开后依然存在。

跨行业、跨边境的合作对于解决气候变化这一复杂挑战至关重要。