Behind every technological breakthrough is the accumulation of countless failures.
每一次技术突破的背后，都是无数次失败的积累。
"I couldn’t be in a play because plays are not real life and they are full of people doing things that don’t make sense."
对银行真正的考验不是它在顺境中的表现，而是它在逆境中的生存能力。
真相常常隐藏在词语之间的空间里，在比任何声音都响亮的沉默中。
写作中最持久的是风格，而风格是作家能用时间做出的最有价值的投资。
The customer's voice is the most important sound in any business.
Small changes in the environment can have big effects on behavior.