没有用户思维的技术创新都是自嗨。
Technological innovation without user thinking is just self-indulgence.
"A book is a mirror: if an ape looks into it, an apostle is unlikely to look out."
解释：要想人爱护自己，必须先爱护别人；要想人顺从自己，必须先顺从别人。
The human mind is so complex and things are so tangled up with each other that, to explain a blade of grass, one would have to make a diagram of the universe.