Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

Life is the sum of all your choices.

The most important thing is to focus on the customer experience.

解释：往往在你觉得是轻而易举的时候，困难也就跟着来了。

科技与管理双轮驱动，才能实现企业高质量发展。

伟大的事业开始了。