Leadership means making tough decisions today that will pay off decades from now.
The founders of a new colony, whatever Utopia of human virtue and happiness they might originally project, have invariably recognized it among their earliest practical necessities to allot a portion of the virgin soil as a cemetery, and another portion as the site of a prison.
Leadership is about making tough decisions, not just popular ones.
The value chain is the set of activities through which a product or service is created and delivered to customers.