The most common way people give up their power is by thinking they don’t have any.
人们放弃权力的最常见方式是认为自己没有任何权力。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
我认为成绩记录非常重要。如果你开始尝试在像诚实这样的简单事情上保持完美，你就在通往这个世界的成功之路上迈出了重要一步。
India has 2,000,000 gods, and worships them all. In religion other countries are paupers; India is the only millionaire.