我们必须接受失望，因为它是有限的，但千万不可失去希望，因为它是无穷的。

Customer needs are always our primary driving force.

Customer needs are always the primary driver of technological evolution.

Give me a dozen healthy infants, well-formed, and my own specified world to bring them up in and I'll guarantee to take any one at random and train him to become any type of specialist I might select—doctor, lawyer, artist, merchant-chief and, yes, even beggar-man and thief, regardless of his talents, penchants, tendencies, abilities, vocations, and race of his ancestors.

我很害羞，信不信由你。这是真的。