最重要的是要学会倾听。
The most important thing is to be able to listen.
The best way to predict the future of chemistry is to invent it.
关键是要保持冷静和专注，即使事情不按你的方式进行。
"Stay humble and never forget where you came from."
Listen to your customers more than you speak to them - they'll tell you exactly what you need to know.