I don’t dream of success, I work for it.

创新不仅仅是创造新产品；它关乎重新构想整个客户体验。

对效率的追求常常会背道而驰。不要总想着寻找可以快速完成任务的方法，而应该以找到你不想停下来的任务为目标。

There's a real correlation between a society that tells people that they can do anything, and the existence of low self-esteem. So that's another way in which something quite positive can have a nasty kickback. There is another reason why we might be feeling more anxious --about our careers, about our status in the world today, than ever before. And it's, again, linked to something nice. And that nice thing is called meritocracy.

Quality ingredients make quality products; the same goes for building a quality team.