文化是一个群体在解决外部适应和内部整合问题的过程中逐渐习得的东西。

"The most dangerous phrase in business is 'We've always done it this way.'"

文学是一种反抗，是对现实不满的表现。

The best management is a true science, resting upon clearly defined laws, rules, and principles as a foundation.

The principal object of management should be to secure the maximum prosperity for the employer, coupled with the maximum prosperity for each employee.

The performance standard must be Zero Defects. Not 'that's close enough'.