生命短暂,由你让它变得甜美。
Life is short, and it's up to you to make it sweet.
All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.
Under totalitarianism, silence is also a form of resistance.
"The best stories are the ones that make you feel something."
I'm not a role model, I'm a role player.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.