不能让成功冲昏头脑,也不能让失败击垮内心。
You can’t let success get to your head and failure to your heart.
命名一个对象就是抑制诗歌四分之三的乐趣。
The only thing I know is that I don't know anything.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.