一个组织的客户服务质量决定了其客户忠诚度的质量。

Of all the things which wisdom provides to make us entirely happy, much the greatest is the possession of friendship.

The key to successful investing is to have a strong understanding of the fundamentals and a disciplined approach.

我不是追随者，我是领导者。

当你停下来思考你是否爱一个人时，你已经永远停止爱那个人了。

最动听的话不是“我爱你”，而是“它是良性的”。