"Manchmal ist das Leben wie ein Roman, den man nicht versteht, bis man die letzte Seite gelesen hat."
有时候，生活就像一本小说，直到读完最后一页才能理解。
I'm on the right track, baby I was born this way.
"The whole world is a series of miracles, but we're so used to them we call them ordinary things."
The future is not something we enter. The future is something we create.
弟子不必不如师，师不必贤于弟子。弟子超过老师，是很正常的事情，这也是正是老师所希望的。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.