"A story untold is a life unlived; through narratives, we give meaning to our existence."

Those who can endure the worst blows of fate are often the strongest individuals.

——诺贝尔和平奖领奖词

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

勇气不是没有恐惧，而是战胜恐惧。