"Sometimes the hardest part of writing is just starting."
有时候写作最难的部分就是开始。
人类大脑有一种原始的自我防御机制，会否定所有对大脑产生过大压力而无法处理的现实。
Customer satisfaction should always be at the heart of every decision.
If you are going through hell， keep going.
A company can outperform rivals only if it can establish a difference that it can preserve.
The dinosaurs became extinct because they didn't have a space program. And if we become extinct because we don't have a space program, it'll serve us right!
最好的领导者是那些倾听多于说话的人。