一个组织的客户服务质量决定了其客户忠诚度的质量。

The church has no power to enforce obedience, neither have any laws they made for that purpose, any binding force on anyone, but by his own consent.

The only limits you have are the ones you set for yourself.

"Writing is a way to make sense of our hopes."

写作是一种记忆的形式。

科学中最重要的不是获得新的事实，而是发现新的思考方式。