最危险的艺术是让人思考的那种。

写作是一种不被干扰的说话方式。

一个组织的系统质量决定了其流程质量。

Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.

The discovery of the genetic code has provided a foundation for understanding heredity and the molecular mechanisms of disease.

最好的管理是一门真正的科学，建立在明确的法律、规则和原则之上。