你不能只问顾客要什么，然后想法子给他们做什么。等你做出来，他们已经另有新欢了。

预测未来的最好方法是去实现它。

To this day, I have never taken a course anywhere, in chemistry, economics, psychology, or business.

Customer needs are our direction, and customer satisfaction is our goal.

译文：人能克制自己的欲望就没有灾祸，做事不欺瞒别人就会睡得安稳。赏析：欲望太多，总有得不到的时候，得不到就会不择手段，肆意妄为，从而给自己带去灾祸。靠欺骗的方式立身处世的人将失去众人的信任，最终将无法在社会上立足。

The interplay between quantum mechanics and computer science opens up new frontiers in both fields.