故事的力量在于它能够连接我们，提醒我们共同的人性。
"The power of a story lies in its ability to connect us, to remind us of our shared humanity."
One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful: Put the customer first. Invent. And be patient."
成功是一系列小胜利的积累。