关键是设定现实的客户期望,然后不仅要满足他们,而且要超越他们——最好是以意想不到和有益的方式。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
Poor is the man whose pleasures depend on the permission of another.
The good times of today, are the sad thoughts of tomorrow.
The concept of will is unnecessary in explaining behavior.
The energy transition is not just about reducing emissions; it's about providing reliable and affordable energy to the world.
I don't sing for the critics. I sing for the fans.