关键是设定现实的客户期望，然后不仅要满足他们，而且要超越他们——最好是以意想不到和有益的方式。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
To be an artist is to embrace uncertainty.
The stock market is filled with individuals who know the price of everything, but the value of nothing.
Innovation in forestry means balancing economic growth with ecological responsibility.
Every day I discover more and more beautiful things. It’s enough to drive one mad. I have such a desire to do everything.
The more difficult the victory, the greater the happiness in winning.
The best preparation for tomorrow is doing your best today.