The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
关键是设定现实的客户期望,然后不仅要满足它们,还要超越它们——最好是以意想不到和有益的方式。
Success is not final, failure is not fatal: It is the courage to continue that counts.
The future of leather lies in ethical sourcing and transparent processes.
我扮演的每个角色都是我的一部分,我也是他们的一部分。
欲望不是要被理解的东西。它是要被忍受的东西。