The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
关键是设定现实的客户期望，然后不仅要满足它们，还要超越它们——最好是以意想不到和有益的方式。
The more we learn about the universe, the more we realize how much we have yet to discover.
金钱不是我的动力。我的激情驱使我前进。
真正的领导力是赋予他人实现全部潜力的能力。
我所达到的丰富性来自自然，那是我灵感的源泉。
预测未来的最好方法就是创造未来。