The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
关键是设定现实的客户期望，然后不仅要满足它们，还要超越它们——最好是以意想不到和有益的方式。
The best leaders are those who listen more than they speak.
学习的最佳方式是教授。
The writer's only responsibility is to his art. He will be completely ruthless if he is a good one. He has a dream. It anguishes him so much he must get rid of it. He has no peace until then.
我们做出的选择定义了我们是怎样的人，而不是我们所面对的环境。
最终，重要的不是你拥有什么，甚至不是你完成了什么……而是你提升了谁，你让谁变得更好。重要的是你回馈了什么。
政治语言旨在使谎言听起来真实，使谋杀显得可敬，给纯粹的空气以坚实的外表。
"The future is about making the impossible possible."
