关键是设定现实的客户期望，然后不仅要满足它们，还要超越它们——最好是以意想不到和有益的方式。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom.
我不是那种会让对我决心的爱减少的人。
点燃蜡烛的同时也投下了阴影。
On television， all subject matter must be presented as entertainment.
成功不是终点，失败也并非致命，重要的是继续前进的勇气。