关键是设定现实的客户期望,然后不仅要满足它们,还要超越它们——最好是以意想不到和有益的方式。
"The power of a story lies in its ability to change the reader."
【原文】叶公问政。子曰:“近者说,远者来。”【译文】叶公问怎样为政。孔子说:“使近处的人民感到喜悦幸福,使远处的人民来投奔归附。”
The greatest virtue of man is perhaps curiosity.
I was born to make mistakes, not to fake perfection.