一个组织的流程质量决定了其产品和服务的质量。
The quality of an organization's processes determines the quality of its products and services.
【译文】孔子在河边说:“消逝的时光就像这流水一样啊!日日夜夜不停地留去。”
"The scars of history are not always visible, but they are always there."