组织的质量由其过程的质量决定。
The quality of an organization is determined by the quality of its processes.
We're flooding people with information. We need to feed it through a processor. A human must turn information into intelligence or knowledge. We've tended to forget that no computer will ever ask a new question.
小人专门期望他人的恩惠，但受恩后就忘；君子则不轻易受人恩惠，若受恩于人，则必定想法图报。
Never stop asking questions—that’s where the answers begin.