质量管理的问题不是人们不知道它。问题是他们认为自己知道。
The problem of quality management is not what people don't know about it. The problem is what they think they do know.
假装谦虚往往就是信口开河，有时候简直是拐弯抹角的自夸。
Mental processes are tools for mastering the environment.
心灵是一个过程的动态互动。
Capitalism is the legalized version of greed.
每一个挑战都是伪装的机遇——只要你有心发现。