我们拥有的最有价值的资源不是石油，而是推动我们行业前进的人。

Change is good. Change is progress. Without change, nothing would ever improve.

The customer's voice is the most important sound in any business.

我真的不考虑年龄。我认为人的年龄取决于他们的感受和行为。

【译文】每天都学习一些自己所没有的知识、技能或所不懂的道理，每月都不忘记所学会的东西，这样就可以称为好学的人了。

Look at me.We all have marks on our face. I have this wrinkle here from your first surgery.I have these wrinkles here from your last surgery. This is the map that shows us where we’ve going.And this is the map that shows us where we’ve been.And it’s never ever ugly.

独裁是文学的天敌。

Sustainability isn't a cost center - it's the ultimate competitive advantage.