同理心是创新的关键，因为它使我们能够理解和满足人们的真实需求。
"Empathy is the key to innovation, as it allows us to understand and address the real needs of people."
Many leaders of big organizations, I think, don’t believe that change is possible. But if you look at history, things do change, and if your business is static, you’re likely to have issues.
