超越顾客的期望。如果你做到了，他们会一次又一次地回来。给他们想要的——再多一点。
Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.
The soul is not a thing apart from the body.
The act of writing is an act of optimism.
I don't want other people to decide who I am. I want to decide that for myself.