超越顾客的期望。如果你做到了，他们会一次又一次地回来。给他们想要的——再多一点。
Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.
The true poet is a man who is always in love with life.
解释：治理河道，要用疏导的办法使其通畅；治理百姓，要引导百姓使其敢言。
"The reflection is more interesting than the thing itself."
科学界的女性永远不应怀疑自己改变世界的能力。
爱不是一种感觉，史蒂文斯先生。爱是一个决定。
The first step is to establish that something is possible; then probability will occur.