Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
倾听公司里的每一个人，并想办法让他们说话。在前线的人——那些真正与客户交谈的人——是唯一真正知道外面发生了什么的人。你最好弄清楚他们知道什么。
如果你感觉自己在走过地狱。走着别停。
整体是虚假的。
Silence is the language of God, all else is poor translation.
The true challenge in mathematics is not solving problems, but asking the right questions.
Art is the only revolutionary force.
Science must be a force for good in the world.
The difference between ordinary and extraordinary is that little extra.
人性的内涵不缺善性，而人性的需求则不能多添一分欲念。