作为一个公司的目标是拥有不仅是最好的，而且是传奇的客户服务。
The goal as a company is to have customer service that is not just the best but legendary.
衡量公司成功的真正标准不仅是财务表现，还有其对社会的积极影响。
"Literature is the bridge between cultures, a way to traverse the distances that separate us."
领导力是激励他人看到他们能成为什么样子。
The universe is not outside of you. Look inside yourself; everything that you want, you already are.
宇宙不在你之外。审视你自己；你所渴望的一切，你早已拥有。
交易中最重要的是保护你的资本。
History is not the past—it is the method we have evolved of organizing our ignorance of the past.
被原谅只是礼物的一半。另一半是我们也可以原谅，恢复失去的，修补破碎的。