活着就是被标记。活着就是改变，获得故事的话语，这是我们凡人真正知道的唯一庆祝。
To live is to be marked. To live is to change, to acquire the words of a story, and that is the only celebration we mortals really know.
Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.
最终的悲剧不是坏人的压迫和残酷，而是善良人的沉默。
没有功能的设计只是艺术。
Customer needs are constantly changing, and banks' service models must keep pace with the times.