I am made and remade continually. Different people draw different words from me.

"The pursuit of excellence is a never-ending journey."

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

"The world is full of stories, but the best ones are the ones we live."

Some of the biggest cases of mistaken identity are among intellectuals who have trouble remembering that they are not God.

The best way to predict the future is to invent it.