倾听公司里的每一个人，并想办法让他们说话。在前线的人——那些真正与客户交谈的人——是唯一真正知道外面发生了什么的人。你最好弄清楚他们知道什么。

The present state of the system of nature is evidently a resultant of what it was in the preceding moment, and if we conceive of an intelligence which at a given instant comprehends all the relations of the entities of this universe, it could state the respective positions, motions, and general effects of all these entities at any time in the past or future.

I’m not a guy that’s going to let my love for the court down.

最终，我们所拥有的只有故事，以及希望它们对某人可能意味着什么。

作家的职责是扰乱平静。