我们钦佩的人的品质，善良和慷慨、开放、诚实、理解和感受，是我们体系中失败的伴随物。而我们厌恶的那些特质，尖锐、贪婪、占有欲、卑鄙、自我中心和自私，是成功的特质。
The things we admire in men, kindness and generosity, openness, honesty, understanding and feeling, are the concomitants of failure in our system. And those traits we detest, sharpness, greed, acquisitiveness, meanness, egotism and self-interest, are the traits of success.
The best ideas often come from listening—to your team, your customers, and even your competitors.
A man is the sum of his misfortunes. One day you'd think misfortune would get tired but then time is your misfortune.
有些人不喜欢改变，但如果替代方案是灾难，你就需要接受改变。