2005年：贝索斯致股东信《尽管是数字在发挥作用，但决策因素还是“判断”》

Quality is the lifeline of our products, and we must never compromise on it.

I’m not a guy that’s going to let my love for my respect down.

We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.

经济转型的成功取决于正式制度与非正式制度的兼容性。