你最不满意的客户是你最大的学习来源。

I don’t think you should spend much time being unhappy about the bad breaks. You get a lot of them, but you also get a lot of good ones. The thing to do is just to maximize your odds of using the good ones and minimizing the effects of the bad ones.

People are afraid to pursue their most important dreams, because they feel that they don't deserve them, or that they'll be unable to achieve them. We, their hearts, become fearful just thinking of loved ones who go away forever, or of moments that could have been good but weren't, or of treasures that might have been found but were forever hidden in the sands.

The market is always right; it's your job to interpret it correctly.

"The truth is, you don't know what is going to happen tomorrow. Life is a crazy ride, and nothing is guaranteed."

The only way to tell the truth is to speak with authority.