'Jeff, what does Day 2 look like?' 'Day 2 is stasis. Followed by irrelevance. Followed by excruciating, painful decline. Followed by death. And that is why it is always Day 1.' To be sure, this kind of decline would happen in extreme slow motion. An established company might harvest Day 2 for decades, but the final result would still come.
最好的领导者是那些倾听多于说话的人。
注释：恭敬、节俭、谦逊、守礼，这样才能自我坚守。深谋远虑，这样才能避免困厄。亲近仁德之士、结交正直之人，这样才能在危难时得到帮助。
最好的故事是那些能引起孩子和成人共鸣的故事。
幸福就像一只蝴蝶，当你追逐它时，总是抓不到，但如果你安静地坐下来，它可能会落在你身上。
语言中最具破坏性的一句话是：“一直都是这样做的。”