The key to success in business is not just to satisfy customers but to exceed their expectations.
The best technology disappears into the background, enhancing our lives without demanding attention.
最好的技术会隐入背景,在不引人注意的情况下改善我们的生活。
作家就像音叉:当我们被与我们共鸣的东西击中时,我们会做出反应。