Writing is a way to reclaim one's history.

解决问题通常需要重新构建一个人对情境的心理表征。

创新不应为了创新而创新，它必须服务于真正的目的。

整体大于部分之和。

The only thing I care about is the music and the performance. That's the only reason I'm here.

客户满意度毫无价值，客户忠诚度才是无价的。