如果你是以竞争者为中心的，你必须等到有竞争者在做某事。以客户为中心让你能更有先锋精神。

公共领域是一个社会空间，私人个体聚集在一起形成一个公共体，表达社会对国家的需求。

"We are all searching for something, but we don't always know what it is. Sometimes it's a person, sometimes it's a place, and sometimes it's just a feeling."

质量不是概念；它是一种现实。