The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
The task of the writer is to unearth the secrets that are buried in the heart of man.
质量永远不应该妥协，即使面对成本上升。
教育事业是值得钦佩的，但请不时想起：并没有什么值得知道的事是能够被传授的。