The performance standard must be Zero Defects. Not 'that's close enough'.
Don't use tactical diligence to cover up strategic laziness.
让团队发挥最大潜能的方法是,以困难但可达成的目标挑战他们,以真诚与信任鼓励他们,以扣人心弦的愿景激发他们,和以同理心倾听他们。
The greatest of evils and the worst of crimes is poverty.
I decline to accept the end of man.